Parts / Available worldwide

Expert help at no cost for your questions about replacements parts

Through active portfolio management original parts, pre-assembled modules and replacement parts, including an extensive repair service for customer parts like spindles and rotary tables are available at all times.

Together with you we define customized spare part strategies that enable you to maintain your productivity.

SPARE PARTS HOTLINE

The place you can turn to for reliable help in an emergency.

Business Hours:

Mo-Fr: 7 AM - 5 PM  (MEZ)

Spare parts hotline
+49 7402 74-7551

CUSTOMER ADVANTAGES

  • Fast, competent help
  • SW assumes the risk for replacement parts
  • Direct information about availability and prices

TECHNICAL DETAILS

  • Identification of replacement parts
  • Help for error diagnostics
  • Interface to technical departments for complex questions
SPARE PARTS CONSULTING

Worldwide, multilingual expert help at no cost for your questions about replacements parts.

TECHNICAL DETAILS

Customer and machine-specific consulting about stocking replacement parts

Compilation of customer-specific replacement part and wear part packages

Clarification of special requests

Customer advantages

CUSTOMER ADVANTAGES

Increases machine availability with tailor-made replacement and wear parts packages on site

Sensible budget allocation

SPARE PARTS SALES

Provides new parts and assemblies with SW quality.

TECHNICAL DETAILS

  • Clarification of financial questions
  • Professional logistics
  • On-time delivery guaranteed
  • Guaranteed availability of replacement parts for 10 years

CUSTOMER ADVANTAGES

Fast replacement of faulty parts

New parts with SW quality

SW warranty

Customer is entitled to a refund

“One-stop shopping“ – everything from a single source

REPLACEMENT PARTS AND REPAIR SERVICE

Cost-effective alternative to new parts.

TECHNICAL DETAILS

  • Professional repair service
  • Refurbishing of customer parts to SW quality

CUSTOMER ADVANTAGES

  • Alternative with quality functionally identical to new parts
  • Guaranteed availability of parts, even if they are discontinued or there are delivery bottlenecks for new parts
  • Complete SW warranty
Active stock management

Demand-controlled, local stocking of replacement parts.

TECHNICAL DETAILS

  • Management of worldwide replacement parts warehouses
  • Upkeep of reserve stocks on the part and assembly level

CUSTOMER ADVANTAGES

  • Regional availability for short delivery times
  • Assemblies checked for functionality to ensure short replacement times