parts

Available/worldwide

Free expert assistance with spare parts inquiries

Original parts, pre-assembled modules and replacement parts, as well as an comprehensive repair service for customer parts such as spindles and rotary tables. Through active inventory management, we can ensure worldwide availability of spare parts at any time.

Working together with you, we develop the right spare parts strategy for you – so that your SW machine stays productive at all times.

Spare Parts Hotline

Your point of contact for reliable assistance in an emergency.

Contact Hours:
Mo-Fr: 8:00 am  - 5:00 pm (EST)

Spare Parts Hotline
+1 734 736 4058

 

 

Customer benefits

  • Fast and expert assistance
  • SW assumes the selection risk for spare parts
  • Direct information about availability and prices

TECHNICAL DETAILS

  • Identification of spare parts
  • Help with error diagnosis
  • Direct contact to technical departments for complex issues
Spare parts consultation

Worldwide, multilingual and free expert assistance with spare parts inquiries.

TECHNISCHE DETAILS

  • Customer and machine-specific 
  • Consultation regarding the stocking of spare parts
  • Compilation of customer-specific spare part and wear part packages
  • Clarification of special requests

CUSTOMER BENEFITS

  • Increased machine availability thanks to custom spare and wear parts packages held on-site
  • Sensible budget allocation

 

Spare parts sales

Provision of new parts and assemblies in SW quality.

TECHNICALE DETAILS

  • Clarification of financial questions
  • Professional logistics
  • Just-in-time delivery guaranteed
  • Guaranteed availability of spare parts for 10 years

CUSTOMER BENEFITS

  • Fast replacement of faulty parts
  • New parts in SW quality
  • SW warranty
  • Right of return
  • “One-stop shopping“ – everything from a single source

 

Replacement parts and repair service

Cost-effective alternative to new parts.

TECHNICAL DETAILS

  • Professional repair service
  • Refurbishment of customer parts to SW quality

CUSTOMER BENEFITS

  • Alternative  to new parts, with functionally identical quality
  • Guaranteed availability of parts, even if they have been discontinued or there are delivery bottlenecks for new parts
  • Full SW warranty

 

Active inventory management

Demand-controlled, local stocking of spare parts.

TECHNICAL DETAILS

  • Management of worldwide spare parts warehouses
  • Maintenance of reserve stocks at the part and module level

CUSTOMER BENEFITS

  • Regional availability to ensure short delivery times
  • Assemblies checked for functionality to ensure short replacement times